Welcome to Snapcart! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our chatbot services.
When you use SnapCart, we may collect the following information:
Messages you send to the chatbot
Basic metadata (such as timestamps)
User preferences (to improve personalized responses)
We do not collect any sensitive personal data such as passwords, payment details, or confidential information.
We use your information solely to:
Respond to your messages
Improve the chatbot’s memory for a better experience
Enhance our service performance
We do not share, sell, or trade your data with any third parties.
Your messages are stored securely on cloud infrastructure.
We take appropriate security measures to protect your data from unauthorized access.
We do not retain messages indefinitely. Messages are stored for a limited time to improve chatbot interactions.
SnapCart operates on cloud-based services, which may process and store data as part of the infrastructure.
We use WhatsApp’s API to send and receive messages, which is governed by WhatsApp's privacy policy.
You may request that the chatbot forgets stored memory about previous conversations.
You can stop using SnapCart at any time if you do not agree with this policy.
If you have any questions about this Privacy Policy, you can contact us at:
📧 privacy@snapcart.com